This course is designed to equip learners with the knowledge and practical skills to create professional, high-quality documents using a word processing application. Learners will develop confidence in using a range of functions and features to produce documents suitable for mailing or publication, while also gaining essential file management techniques.

The programme supports learners in building their digital literacy and workplace communication skills, with an emphasis on developing the academic and vocational language relevant to office and administrative settings. Ideal for those working in business, administration, or customer-facing roles, this course promotes independent learning and professional development through the use of industry-standard word processing tools.